Privacy Policy

ANNIAURA is operated by Mahak, House No. 137/13, Salapur Khera, Bijwasan Road, Near Cricket Academy, New Delhi – 110061, India. Privacy questions can be sent to support@anniaura.com.

When you create an account or place an order, we collect details such as your name, email address, shipping address and contact number, as well as any information you choose to share with our care team.

We may automatically collect technical information such as your device, browser and how you use the site, through cookies and similar technologies.

We use your information to process and deliver orders, manage your account, provide customer support and send order updates.

We use it to improve the site, prevent fraud, comply with legal obligations and, where you have agreed, send you offers and updates.

Cookies help the site remember your preferences, keep your session secure and understand how the site is used. You can manage or disable cookies through your browser settings; some site features may not work as intended if cookies are disabled.

ANNIAURA may use Google AdSense to display advertisements. Google and its advertising partners may use cookies or similar technologies to serve and measure ads. Ads may be personalised or non-personalised depending on your settings, consent and applicable law. You can manage your Google ad preferences through Google’s advertising and privacy controls.

We share information only with trusted service providers who help us run the store — such as payment and shipping partners — and only as needed to fulfil your order.

We may disclose information where required by law or to protect our rights, safety or property.

All payments are processed through Shopify's secure, encrypted checkout. Anniaura never sees or stores your card or bank details.

We keep your information for as long as your account is active and as needed to fulfil orders, provide support and meet legal, tax and accounting requirements. When it is no longer needed, it is deleted or anonymised.

We take reasonable measures to protect your information against unauthorised access, alteration or disclosure. No method of transmission over the internet is completely secure, but we work to keep your data safe.

Messages you send through our Contact Us form — your name, email, phone number, optional order number, subject and message — are stored securely so our care team can respond to you. We do not use them for anything else.

You can access and update your account information from your account settings. You may also request correction or deletion of your personal data by contacting us.

If you no longer wish to receive marketing communications, you can unsubscribe using the link in our emails or by contacting us.

Our site is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.

Email support@anniaura.com, call +91 8744018558 (Monday–Saturday, 10:00 AM–6:00 PM IST), or write to House No. 137/13, Salapur Khera, Bijwasan Road, Near Cricket Academy, New Delhi – 110061, India. You can also use our Contact Us page.