Shipping Policy
Free shipping across India, dispatch within 1–2 business days and estimated delivery in 4–7 business days after dispatch.
Have a question that isn’t answered here? Write to us through our Contact page and our care team will help you.
Service area
Yes. ANNIAURA currently delivers across India only, subject to courier serviceability for your pin code. Serviceability is confirmed at checkout based on your delivery address.
International shipping is not available at present. We ship only within India.
What it costs
Shipping is free across India. There are no hidden shipping fees, and you will never be charged additional shipping after payment.
Before it ships
Orders are normally dispatched within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays are processed on the next business day.
When it arrives
Delivery typically takes 4–7 business days after dispatch. This is an estimate, not a guaranteed delivery date.
Timelines may vary due to courier delays, public holidays, weather conditions, remote serviceable locations, or other operational circumstances outside ANNIAURA's reasonable control.
Most orders ship together. If an item is dispatched separately due to availability, we will let you know.
Following your parcel
Where tracking information is provided by the courier for your shipment, it is shared with you through the order communication channel used for your purchase. You can also write to us at support@anniaura.com for a status update.
If your order is past its expected window, contact us with your order number and we will follow up with the courier.
If something goes wrong
Please contact us within 48 hours of delivery with clear photos and/or video of the product, the issue and the packaging. Eligible cases are resolved under our Returns, Exchange & Refund Policy.
If tracking shows no progress for an unusual period, write to us with your order number and we will coordinate with the courier on a resolution.
Shipping enquiries
Email support@anniaura.com, call +91 8744018558 (Monday–Saturday, 10:00 AM–6:00 PM IST), or use our Contact Us page.